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Workflow


Workflow for SunSystems joins the dots between your people and your processes. It directs and controls many of the tasks that fall outside the traditional life-cycle of a SunSystems transaction. A major challenge for all companies is ensuring people comply with the business rules defined around how things "should be done".

The many and varied ways that are currently used to perform people-orientated tasks are frequently unstructured, un-auditable and administratively costly. While most organisations acknowledge that discipline is required to ensure the consistent and timely performance of tasks, in reality they struggle to enforce the necessary control throughout the enterprise. Workflow for SunSystems encourages consistent human behaviour by implementing approved process rules across the workforce in a friendly and appealing way. Key benefits include:

  • Scalability - a portfolio of pre-built template processes can be implemented as-is. Each template adds control to key processes that manage the vital data in SunSystems such as new Supplier and Customer details. These templates can be modified or completely new processes can be added.
  • Auditability - all process steps are audit logged at execution and archived at completion resulting in a visible and transparent history of operational activity for compliance and reporting purposes.
  • Role-based workflow - requests are automatically forwarded to the appropriate approval levels within your teams, departments and territories. Extensive process reporting on activities, time lags and bottlenecks helps management identify volume and activity based problems.
  • SunSystems integration - automated insertion of any resulting reference / transaction record directly into SunSystems thereby reducing the threat of human error, the costs of administration and any unnecessary time lag.
  • Integration with other systems - the system can be configured to read and write information to other applications such as payroll or asset management as part of the overall process control.
  • Familiar interfaces - Web browser and Microsoft® Office Outlook® deployment options provide familiar end-user look and feel which support easy adoption for your people.

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