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SunSystems

Office

"Having recently moved from Cocoon, we were impressed with the responsiveness and professional attitude of the Touchstone team. Utilising their expert knowledge and experience, we have been able to see immediate benefits in the new partnership.": Ben Patricks, Finance Systems Manger, Pret A Manger

From the main Bank Reconciliation screen, click on View Statements and highlight the statement required. This will display the transaction lines, both matched and unmatched

BankRecMainScreen

If you know the Allocation Reference number (this is available from the statement), then select 'Find Match' from the 'Search' menu.
This will display the 'Find Match by Allocation Reference' dialogue screen. Enter the allocation reference and click OK.
Once you have located the required transaction, right mouse click to display a menu.

Select Show Matched Records.
o   Show Matched Records
o   Customise Columns
o   The details of the transaction are displayed.
You can also double-click on the transaction line to go directly to the matched records

MatchedTrans

Click Unmatch
A confirmation message is displayed
Matching details are removed from the database. Any generated balancing transactions, such as those for such as those for tax, (GST, VAT, Sales), are NOT removed.