Call Us:
0800 0345 424

Office

SunSystems

How To: Find Sun5 Transfer Desk Log Files


Relevant Sun Versions: 5.3 / 5.4

You may be aware that the SunSystems Transfer Desk log files are hidden deep in the SunSystems directory, however finding them is never easy.

Also, if you have a high volume of Transfer Desk processes, it may be difficult finding the particular log file that you are interested in.

To locate the particular log file you are after, from within Transfer Desk select Tasks menu, and then 'Transfer History Viewer'.

TransferHistoryViewer

Locate the relevant log using either the 'Transfer' tab, or the 'Automation' tab, depending on whether the process was a transfer profile or an automation.

Once the log entry has been located, highlight it and select 'Export Selected Log' from the 'View' menu.

This will display an XML file with the log file location detailed within the 'Result File' field.

Please note that depending on your Sun and Windows version the log file may be located within a hidden directory (usually ProgramData).

As such, it will be necessary to ensure that you are able to view hidden folders.