Microsoft Dynamics CRM
Add-on Solutions
ExactTarget
ExactTarget delivers interactive
marketing messages through Email, SMS, Voice Messaging, Social
Marketing, and Web sites. Powered by flexible, easy-to-use
technology, your messages can deliver more than words on a page.
ExactTarget’s integration with Microsoft
Dynamics CRM software lets you manage and automate a wide
variety of marketing campaigns—without the hassle of data
synchronisation. Click here for
further information
Zap Business
Analytics
Zap Business Analytics is an
out-of-the-box business intelligence reporting solution that
enables business users to create Web-based dashboards, Key
Performance Indicators (KPIs), scorecards, reports, and ad-hoc
analysis on their Microsoft Dynamics CRM data - even on CRM
customisations. Business Analytics transforms data into action and
unlocks the power of your CRM data. Click here for further information
CRM Dashboards
Dashboards allows quick and easy generation and
visualisation of charts and views depending on CRM-data. More than
60 different chart types including doughnut, lines, pies, bars,
stacked, maps etc are supported. Additionally it’s possible to
visualise Summaries, Links (URL-based) and results of an Advanced
find. Click here for further
information
c360
c360 Productivity Packs combine multiple c360 products to help
you get more out of the Microsoft Dynamics
CRM software. The Core Productivity Pack includes tools
which all CRM users can benefit from using while the Sales
Productivity Pack and Service Productivity Pack provide
functionality geared toward users focused in those
areas. Click here for further
information
TKDialogs from Team Knowledge
TKDialogs provides agent call scripting and website self-service
capabilities to Microsoft Dynamics CRM. The easy to follow
scripts lead the user step-by-step through a defined process.
Dialog scripts have read/write access to all CRM data (including
custom entities and attributes) through CRM’s web services
interface and automate the creation of documents, emails, and
tasks. Click here for further
information
