Microsoft Dynamics GP

Testimonials

Prior to using Microsoft Dynamics GP, it used to take up to six weeks to produce month-end financial summaries for our five organisations. With Microsoft Dynamics GP 2010, it takes just three days, a 90% efficiency improvement.

Paul Smith, Business Systems Integration Specialist, Central YMCA

Touchstone’s experience of integrating software in the charity sector is unsurpassed and it quickly became clear that the company understood exactly what a charity needs from an IT system. Touchstone also appreciated that any system we implement is accountable to the trustees, meaning there must be a tangible increase in efficiency and it must be cost effective in order to justify the investment.

Paul Breckell, Director of Finance, RNID

We were aware of their expertise in the charity sphere but were also attracted by their willingness to get involved in understanding our requirements. Touchstone Group is established enough to be able to cope with demands from a customer of our size but not too big for it to become impersonal.

Alan Marks, Systems Accountant, Comic Relief

Microsoft Dynamics GP has given us so much more scope to manage everything from grants to purchases through one ledger. The reporting capabilities are so much better and manual purchase orders are now a thing of the past. PROACTIS also felt right, it was about financial control that was easy to use, great reporting opportunities and the added peace of mind that it would integrate to other software within our organisation.

Chris Randall, Head of Financial Services, Sport England

We are happy with the Microsoft Dynamics GP solution which is a vast improvement on our previous system. Our relationship with Touchstone is very good and their system support has been excellent. Their consultants have worked with us as a team and have gone out of their way to achieve a smooth implementation, reacting swiftly to calls at all hours.

Rana Gursharan, Systems Accountant, Rugby Football Union

Touchstone had such a strong reputation in the charity sector that it seemed a strong candidate for the sort of partner we wanted. It also showed good understanding of both the Microsoft Dynamics GP approach and an alternative solution if we preferred that. We were struck during the evaluation process by the combination of strong consultancy skills and good project methodology, as well as things like active account management – even active user groups, which we also took as a good sign. All in all they demonstrated the level of confidence and thoroughness that convinced us we could work successfully with them.

Phil Durbin, Head of IT, UNICEF

Microsoft Dynamics GP is delivering time and cost savings due to the reduction in number of returns, a key issue in businesses like ours. It is also improving customer service, as customers now know their order is getting attention and can check their order before despatch. In addition, the system is selecting the most appropriate means and order of dispatch which have resulted in significant cost savings.

Durwin Brown, Business Planning & IT Manager, Canford Audio

Microsoft Dynamics GP instantly stood out as the best solution for Red Carnation. We were impressed with Touchstone Group’s knowledge not only of the software but also of the hospitality sector as a whole. As members of BAHA (British Association of Hospitaliity Accountants), we knew instantly that our unique business needs were in good hands with our Touchstone Group representative who was incredibly sector aware.

Sarah Dovey, VP of Finance, Red Carnation

As part of implementing Microsoft Dynamics GP, one of the things we wanted to do was to give the business additional benefits by changing processes and procedures around the new finance system. The main issue was that our purchasing process needed to be improved. We now have a complete view of all the purchase orders we’ve raised, their current status and whether the goods have been received. All this information can be presented back to the individuals who raised them, which is extremely useful in financial reporting.

Simon Matthews, IT Director, KnowledgePool

The level of support we received during implementation was excellent. It was clear that the Touchstone helpdesk staff were very knowledgeable. They were always on hand to lend support when we needed it.

Tim Newbegin, Group Financial Controller, Actix

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