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Web Based Application Considerations

When using web based applications, it is often tempting to make them available over the internet, rather than just being restricted to use on the corporate network.
Making these applications available externally will allow any of your users to access the application when they are away from the office. However it is important to be aware that doing this will greatly increase the risk of becoming a vector for malicious attack.

When setting an application to be available externally, please ensure that the following items are considered at the very least.

  • Use SSL for all communications
  • Ensure complex passwords are used (all default system passwords are changed)
  • Steps are taken to ensure Search Engines do not index the pages (robot.txt file etc)
  • Monitor the site connections for suspicious activity

 

Sun4 Datalink v10.009.018

Please be aware that datalink v10.009.018 for Sun4.x has been recalled by Touchstone.
This version was never officially released by us, and we don't believe that any of our clients have received this from us.
However, there is a problem within this datalink that makes it impossible to run reports against Sun's budget ledgers.
If you find that you do have this datalink, please contact the Help Desk and we can arrange for your datalink to be upgraded.


Applying SunSystems Patchsets
When applying SunSystems patchsets (for Sun 4.4, Sun 5.x and Infor10), it is essential to ensure that the SQL Compatibility Mode of the Sun databases is set to the native mode of the SQL Server version being used.
Failure to do this may result in the patching process failing, and require the databases to be restored to the last known good SQL Backup.


Vision QA10.1.0 - Cannot Change Default Printer

A bug exists with QA10.1.0 whereby it is not possible to print to anything other than the Windows Default Printer. As such, Touchstone will not release this version of Vision QA10.1.x  until the bug is fixed.
Fixed in QA10.1.1
 

Vision QA10.0.4 - Bug with Protected Workbooks

A problem has been identified within Vision QA10.0.4 whereby all data on the worksheet will be cleared (deleted) if the workbook is protected.
Please note that Excel has a concept of workbook protection, and of worksheet protection.
It is the workbook protection that causes this problem.


Vision 5.x moves to limited support

Vision 5 has moved into limited support by the software authors. The OLD addin (often appears in brackets on the menu items) is no longer supported at all, the NEW Addin only has limited support and is not compatible with newer versions of Office and Windows. Email helpdesk@touchstone.co.uk for more information on the upgrade path to Vision 6 \ QA 10.x.


Inside Out Suite moves to limited support

The Inside Out suite of products is no longer being developed by the software authors. It will not be available on upgrades to 4.3.x and 5.x. Whilst Touchstone will continue to provide telephone support, there is unlikely to be any patch releases or bug fixes.
There are a number of alternative swap out products that should be considered, please contact support or your account manager for further information. (This affects all Inside Out products including Bank Reconciliation, Financial Reporting and Financial Entry).