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Change Management


If changes to your organisation are not planned and actively managed, then the return on investment is put at risk. Without change management there could be occurrences of declining productivity, passive resistance taking place, disillusionment in employees and a reversion back to previous ways of thinking.

To reference the phrase ‘Organisations are organisms not mechanisms’, it is necessary to understand the impact on employees and the human considerations. Working with the stakeholders from senior management through to employees, Touchstone Group can assist in the transformation of your organisation.

Our Services include:

Programme Management

To achieve optimal business performance, organisations must establish ownership of programme success throughout the business. That is, once you have identified the direction that you would like your business to go in, Touchstone Group can help you to establish the best route to get you there through this co-ordinated planning and management of project delivery.

Benefits Identification

Benefits come from the use of IT Solutions, not simply from installing them. Projects produce deliverables and programmes combine project together to create capabilities, but it is the usage of the solution which should create real benefits to the organisation. Touchstone Group is able to assist in the identification and preparation of a comprehensive business case. Benefits are modelled in financial and non-financial terms, baseline metrics identified and potential solutions recommended. This means that project and programme delivery can be tracked against a strong business case, and decisions on changes made in the context of the final return on investment.

Strategic Fit

Is your organisation’s programme and project portfolio aligned with its key business objectives, including those of profitability, customer service, reputation, sustainability and growth? The definition of the benefits of a project may be clear, but can you demonstrate the alignment back to corporate strategy, or show that you are running the optimum portfolio of projects? In realising the business strategy, project selection and portfolio alignment will be an important component. Touchstone Group can provide you with the tools and techniques to model and track project portfolio direction; assisting you in delivering your corporate strategy.